Here at ECOXGEAR SA we are committed to providing you the highest quality of service. Below is a list of links that should answer any questions that you might have about our company policies. If you search below and find that your still have questions or are unable to find your answer don’t hesitate to call Johan on 081 303 0583
What information do we collect? How do we use it?
When you order from our Online Store, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfil your orders and to notify you of your order status. When you voluntarily sign up for our E-mail list, we need only an e-mail address – which we use to send the information you requested. When you register your warranty online, enter a contest or other promotional feature, we may ask for your name, address, e-mail address and contact number so we can better administer your warranty the contest and notify winners. We monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
How does ECOXGEAR SA protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Will ECOXGEAR SA disclose the information it collects to outside parties?
ECOXGEAR SA does not sell, trade or rent your personal information to others.
ECOXGEAR SA is committed to protecting your privacy. We use the information we collect on the site to make shopping at ECOXGEAR possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.