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When you charge the EcoBoulder after long-time in storage, you need to:

1. Plug in the AC power cord
2. Turn off the power button (on the LED display, only battery level and lightning bolt show)
3. Let the charging run for 8 – 10 hours (i.e. overnight), even if the battery level indicator shows full bars before the 8-10hrs

2. Use the EcoBoulder (to run the battery down some) – the playtime may be shorter after the first time recharge. Repeat the above Steps ‘1a’ thru ‘1c’ two or three times, and the unit playtime and battery performance will return to normal.

3. If you perform steps 1 and 2, and play time is still short, then it is likely a battery issue and you need a replacement battery.

If the you plan to not use the EcoBoulder for a long time, it is recommended that the EcoBoulder be fully charged before storage. (note: storing the SLA battery used in the EcoBoulder in a discharged state will have an negative impact to the battery longevity)

Yes, all ECOXGEAR products with screw mounts can work with Go Pro mounts. However, you would need to buy a separate adapter.  The adaptor is a male 1/4” 20 to go pro mount.

Here are links to find them:

https://www.amazon.com/Arkon-GoPro-Connection-Camera-Adapter/dp/B00IQ7PRHU/ref=sr_1_3?ie=UTF8&qid=1477083184&sr=8-3&keywords=go+pro+screw+mount

https://www.amazon.com/Action-Universal-Conversion-Adapter-Accessories/dp/B00VAX8EEA/ref=pd_sim_107_1?ie=UTF8&psc=1&refRID=FZMMYCK6GR2BZK6743P0

https://www.amazon.com/Tyoungg-Tripod-Adapters-Action-AS100V/dp/B00S7Y7VVM/ref=pd_sim_107_8?ie=UTF8&psc=1&refRID=FZMMYCK6GR2BZK6743P0

Please check with your airline, as each has different regulations as to what they will accept.

Generally your Ecoxgear battery is smaller than what is in your Smartphone.

Here are the specs they will want to know:

The batteries are

The ECOXGEAR product line is covered by a 3 year limited warranty that covers defects in workmanship and/or materials for a period of 3 years from the original purchase date. ECOXGEAR will at its option, repair and/or replace (with a unit of like condition which may be refurbished) a qualifying defective product that is returned, postage paid and within the warranty period. This warranty does not apply to any products which have been abused, neglected, modified or used for a purpose other than the one for which they were manufactured. Please refer to the care and maintenance instructions in the User guide. The warranty is valid only for the original owner who purchases the unit from an authorized dealer. Transfer of ownership does not qualify for warranty protection. Grace Digital Inc, reserves the right to replace any out-or-stock or discontinued product with a comparable product. Discontinued products may not be available for warranty replacement. Any contents damaged in the storage compartment of an applicable product are NOT covered by the manufacturer’s warranty. Warranty terms may be revised without notification at the discretion of the manufacturer. Please visit www.ecoxgear.co.za for additional product information.
ECOXGEAR is a division of Grace Digital, Inc.

Download EcoBoulder User Guide (6 MB)

Download EcoLantern User Guide (2 MB)

Download EcoDuo User Guide (3 MB)

Download EcoCarbon User Guide (3 MB)

Download EcoJam User Guide (1.4 MB)

Download EcoPebble User Guide (1.3 MB)

Download EcoPebble Lite User Guide (2 MB)

Download EcoSlate User Guide (2.5 MB)

Download EcoStone User Guide (900 KB)

Download EcoXBT User Guide (600 KB)

Download SolJam User Guide (1.6 MB)

Download EcoCharge User Guide (300 KB)

Download EcoCharge+ User Guide (582 KB)

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Download EcoBoost User Guide (1.4 MB)

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