ECOXGEAR (ZA)ECOXGEAR (ZA)
ECOXGEAR (ZA)
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  • Speakers
    • EcoBoulder+
    • EcoCarbon
    • EcoDrift
    • EcoDrop
    • EcoDuo
    • EcoJam
    • EcoLantern
    • EcoPebble
    • EcoPebble Lite
    • EcoRoam 10
    • EcoSlate
    • EcoStone
    • EcoXplorer
    • EcoXBT
    • SolJam
  • Sportbuds
    • CB10 Wired Sportbuds
    • BW20 Bluetooth Sportbuds
    • BW30 Bluetooth SportBuds
  • Power
    • EcoJump
    • EcoBoost
    • HD Solar Panel + Powerbank
    • EcoCharge
    • EcoCharge+
    • EcoXCharge Clip
  • Gear 
    • Bags
      • Dry Bag
    • Mounts
      • Handle Bar Mount
      • Suction Cup Mount
      • Large Suction Cup Mount
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    • Online Support
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  • Speakers
    • EcoBoulder+
    • EcoLantern
    • EcoDuo
    • EcoCarbon
    • EcoJam
    • EcoPebble
    • EcoPebble Lite
    • EcoSlate
    • EcoStone
    • EcoXBT
    • SolJam
  • Sportbuds
    • CB10 Wired Sportbuds
    • BW20 Bluetooth Sportbuds
    • BW30 Bluetooth SportBuds
  • Power
    • EcoJump
    • EcoBoost
    • HD Solar Panel + Powerbank
    • EcoCharge
    • EcoCharge+
  • Gear
    • Bags
      • Dry Bag
    • Mounts
      • Handle Bar Mount
      • Suction Cup Mount
      • Large Suction Cup Mount
  • Videos
  • Support
    • Online Support
  • 021 870 1408
  • support@ecoxgear.co.za

Online Support

FAQ's

Regarding Ecoboulder battery

When you charge the EcoBoulder after long-time in storage, you need to:

  1. Plug in the AC power cord
  2. Turn off the power button (on the LED display, only battery level and lightning bolt show)
  3. Let the charging run for 8 – 10 hours (i.e. overnight), even if the battery level indicator shows full bars before the 8-10hrs
  1. Use the EcoBoulder (to run the battery down some) – the playtime may be shorter after the first time recharge. Repeat the above Steps ‘1a’ thru ‘1c’ two or three times, and the unit playtime and battery performance will return to normal.
  1. If you perform steps 1 and 2, and play time is still short, then it is likely a battery issue and you need a replacement battery.

If the you plan to not use the EcoBoulder for a long time, it is recommended that the EcoBoulder be fully charged before storage. (note: storing the SLA battery used in the EcoBoulder in a discharged state will have an negative impact to the battery longevity)

Microphone for EcoBoulder

You will want a dynamic microphone. Here are links to 2 that we have tested here and know work well with the ECOBOULDER.

Singing Machine Microphone SMM205

Tonor Professional Dynamic Microphone

Pairing ECOCONNECT

When using 2 speakers with ECOCONNECT, here is what we’ve found to be most successful.

Ecoboulder

Turn one speaker on, connect to bluetooth and press the ECOCONNECT (double diamond) button-don’t press and hold, just press and release.  You should hear a beep.

Turn the 2nd speaker on (whether Ecoboulder or EcoSlate) and press the ECOCONNECT (double diamond) button until you hear the beep, you will hear “connection successful”.

EcoSlate

Turn one speaker on-before connecting to bluetooth, press the ECOCONNECT button -press and release…DON’T press and hold…you will hear a beep.

Turn the second speaker on and press the ECOCONNECT Button, you will hear the beep, then “connection successful”

Then connect to your bluetooth.

Will my EcoXGear speaker work with Go Pro mounts?

Yes, all ECOXGEAR products with screw mounts can work with Go Pro mounts. However, you would need to buy a separate adapter.  The adaptor is a male 1/4” 20 to go pro mount.

Here are links to find them:

https://www.amazon.com/Arkon-GoPro-Connection-Camera-Adapter/dp/B00IQ7PRHU/ref=sr_1_3?ie=UTF8&qid=1477083184&sr=8-3&keywords=go+pro+screw+mount

https://www.amazon.com/Action-Universal-Conversion-Adapter-Accessories/dp/B00VAX8EEA/ref=pd_sim_107_1?ie=UTF8&psc=1&refRID=FZMMYCK6GR2BZK6743P0

https://www.amazon.com/Tyoungg-Tripod-Adapters-Action-AS100V/dp/B00S7Y7VVM/ref=pd_sim_107_8?ie=UTF8&psc=1&refRID=FZMMYCK6GR2BZK6743P0

Can I carry on my ECOXGEAR Speaker when I travel?

Please check with your airline, as each has different regulations as to what they will accept.

Generally your Ecoxgear battery is smaller than what is in your Smartphone.

Here are the specs they will want to know:

The batteries are

IATA UN 38.3 certified 
The battery size will vary depending upon your speaker, but in general, they range from:
500 mAh Li-ion to 3200 mAh Li-ion 
The ECOPEBBLE Powerbank has a larger battery for charging purposes:
  • 10,400 mAh Battery Charger

ECOXGEAR warranty information

The ECOXGEAR product line is covered by a 3 year limited warranty that covers defects in workmanship and/or materials for a period of 3 years from the original purchase date. ECOXGEAR will at its option, repair and/or replace (with a unit of like condition which may be refurbished) a qualifying defective product that is returned, postage paid and within the warranty period. This warranty does not apply to any products which have been abused, neglected, modified or used for a purpose other than the one for which they were manufactured. Please refer to the care and maintenance instructions in the User guide. The warranty is valid only for the original owner who purchases the unit from an authorized dealer. Transfer of ownership does not qualify for warranty protection. Grace Digital Inc, reserves the right to replace any out-or-stock or discontinued product with a comparable product. Discontinued products may not be available for warranty replacement. Any contents damaged in the storage compartment of an applicable product are NOT covered by the manufacturer’s warranty. Warranty terms may be revised without notification at the discretion of the manufacturer. Please visit www.ecoxgear.co.za for additional product information.
ECOXGEAR is a division of Grace Digital, Inc.

User Guides

EcoBoulder

Download EcoBoulder User Guide (6 MB)

EcoLantern

Download EcoLantern User Guide (2 MB)

EcoDuo

Download EcoDuo User Guide (3 MB)

EcoCarbon

Download EcoCarbon User Guide (3 MB)

EcoJam

Download EcoJam User Guide (1.4 MB)

EcoPebble

Download EcoPebble User Guide (1.3 MB)

EcoPebble Lite

Download EcoPebble Lite User Guide (2 MB)

EcoSlate

Download EcoSlate User Guide (2.5 MB)

EcoStone

Download EcoStone User Guide (900 KB)

EcoXBT

Download EcoXBT User Guide (600 KB)

SolJam

Download SolJam User Guide (1.6 MB)

EcoCharge

Download EcoCharge User Guide (300 KB)

EcoCharge+

Download EcoCharge+ User Guide (582 KB)

EcoJump

Download EcoJump User Guide (1.5 MB)

EcoBoost

Download EcoBoost User Guide (1.4 MB)

HD Solar Panel + Powerbank

Download HD Solar Panel + Powerbank User Guide (135 KB)

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